Awful, just plain awful - Flexologist StretchLab Employee Review

1.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

-The fellow employees/Flexes are cool -the pay is OK

Cons

-unrealistic expectations from the owner -very poor leadership, owner is condescending to employees in front of clients. -PNF stretching is a hoax, they rip you off and try to sell you ridiculous packages, nobody needs 50 minute stretches 3 times a week - Lastly, THE CLIENTS ARE AWFUL, for some reason StretchLab attracts the worst type of country club people that are just snobby and pathetically rude for no apparent reason, some of them even make weird sexual comments to the flexologists and the owner will just laugh it off and kiss up to them because all the owner cares about is MONEY and CLIENTS, not her people. With that being said, if you are a female DO NOT WORK HERE, YOU WILL BE DEALING WITH CREEPY OLD COUNTRY CLUB MEN. The owner will do nothing about it

Explore other reviews about StretchLab

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and can be rewarding once clientele is established.

Cons

Last minute cancellations and pay depends on schedule

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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