Anti-worker - Flexologist StretchLab Employee Review

2.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to make your own schedule at most locations. Decent learning experience.

Cons

They are anti-worker. They neglect to treat flex’s like they are what they are: the point of the company. Each franchise is highly discouraged from allowing flex’s to receive commission, and when they do it is convoluted. They do not pay flex’s what they are worth, the amount of money they make off of each visit vs what you get paid is exploitative. They do not allow tipping and actively encourage clients to instead leave a positive review… meaning the company actively leverages clientele to lower the earnings potential of their workers. Flex’s are minimally trained and expected to rely heavily on faulty technology which, when viewing it from a scientific/diagnostic perspective, completely lacks validity and reliability. Employee’s do not have any formal training in diagnosing musculoskeletal disorders. The scheduling and timing of appointments encourages flex’s to spend less time than the client actually paid for. Your employment contract has a non-compete clause in it that “prohibits” you from practicing anything you learned from them, non of which is in any way proprietary (you could learn all the stretches and techniques from YouTube in an afternoon); non-compete clauses aren’t enforceable in all states but their attempt to implement such policies is blatant intimidation. It wears on your body, a lot. The tables don’t have enough padding, doing the amount of hands-on work at the expected pace leads to injuries.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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