Just awful. - Flexologist StretchLab Employee Review

1.0
Oct 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the clients are nice.

Cons

Management is MIA, and also a creep. Employees are in physical pain. Illegal schedule changes without proper notice. Business model is incredibly irresponsible - two days of training to take peoples physical health into your hands? Hourly pay looks decent but full-time basically doesn't happen (it would be too physically demanding). No benefits. There are clients who really shouldn't be receiving stretches due to injury/limitation, but turning them away is not an option. Sales tactics are OBNOXIOUS and push customers away.

Explore other reviews about StretchLab

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and can be rewarding once clientele is established.

Cons

Last minute cancellations and pay depends on schedule

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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