One of the Worst Owners I have ever worked for. - Area Manager StretchLab Employee Review

1.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

I had a great staff and rapport with the clients I was able to help. Stretching is my lifestyle so this was easy for me to sell the benefits.

Cons

Does not pay sick hours to employees nor does the owner know how to actually document the time. Fails to send out w2s in the mail for years and is withholding my pay check stubs and current w2 from last year. Failed to offer and workers compensation claims when i was injured on the job and for other employees. the pay structures are loose and not defined. its apparent the time is spent on building new franchises rather than the legacy ones.

Explore other reviews about StretchLab

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment Great people Easy job

Cons

The Cold calling was no phone although esy

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Emotionally fulfilling work, seeing clients progress towards their goals is rewarding. Time goes by quickly when you're engaged with your client.

Cons

For stretchlab generally: Grossly underpaid for the level of skilled physical labor. This is intense on the body over time, with repetitive stress to joints. You must shape your physical training and recovery outside of the job, around the job itself. The Dublin location (same owner at Gahanna and Powell) : Owner did not pay rate specified in offer letter, and refused to rectify the problem. Poor customer service to clients from owner and management. Constantly changes their minds on how operations should function, lack of consistency overall. No respect for personal time, very unlikely to grant time off requests. Does not follow franchise format of Lead Flex -> providing ongoing training for Flexologist. This sucked, because it felt like there were few opportunities to improve skills. I was the most utlizied/consistently booked flex, and was still bullied/berated for getting sick despite being the highest earner. Everyone quit - management and all flexes, due to owner behavior. Owner should not be in a people-oriented business, he is not a people-person.

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