Pros
1. Some colleagues were friendly and supportive 2. Good corporate parties 3. Salary without delay
Cons
1. Complete chaos in the processes of the customer service department 2. Lack of procedures 3. Rumors and gossip within the company, discussing each other behind your own head's back even after you company leaving 4. Lack of support from the department management 5. No motivation 6. Completely manual labor, no automation 7. Tasks that need to be addressed yesterday 8. Transfer of cases by former employees at a low level (transfer unfinished business) 9. A large amount of stress associated with manual labor 10. Lack of motivation 11. Lack of clear work instructions on what to do and how to do it If you want work in company which procedures left in past century - welcome. You will be discussed by your manager with other colleagues from another departments