Terrible management, rude customers, but good food - Sandwich Maker Subway Employee Review

2.0
Jul 5, 2012
Recommend
CEO approval
Business Outlook

Pros

I love the food at Subway. It's fresh (most of the time) and after working there I can say it's not as gross of a process as other fast food restaurants. And other than the times when there are rushes, it's a fairly easy job.

Cons

The list goes on and on. The management was horrible (never there, not helpful, and kind of shady even). The customers were incredibly demanding ("No, I said more tomatoes!", "What, you don't have sea food in?? How dare you!!!"). I often had to spend my nights cleaning until 2 in the morning while serving drunk people stumbling in from the bar. Would not recommend working at Subway.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Manage and district manager were great

Cons

Time off had to be requested much in advance

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Literally nothing was good about working for subway

Cons

-you get to see how unsanitary and not real the food is -management is always a nightmare with franchise establishments -stressful environment with a constant expectation to run the full store alone -scheduling is inconsistent and management always will overwork and underpay -attempts to wage garnish at every turn asking you to clock out and finish tasks before leaving or taking tips from card transactions if you “make a mistake”

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