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Success Mortgage Partners

Engaged Employer

Not a Good Experience - Senior Underwriter Success Mortgage Partners Employee Review

1.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

It was a (small) paycheck- Did allow for remote work

Cons

Unreasonable expectations - easily had the work of three people while also having to do the job of a processor and blamed if work was not complete. Frequently had to work off the clock to get work done. Micromanaged to the max - only had an hour per loan and during that time, would constantly be contacted by supervisors for status updates. Also had only two hours maximum to answer emails or else would be talked to Minimal training and lack of support for new employees - had to learn the system as you went, which is not a bad thing in theory, however, if you told your supervisor that you were having trouble keeping up with the workload, you'd be told "that's an unacceptable excuse for the amount of experience you have." Hours worked - a ton of people were furloughed, however, this changed each day. Some days you'd be furloughed but you still had to get all of your (full time) work done. No adjusted load for reduced hours. Additionally, you had to give two weeks notice if you weren't able to work overtime Treated terribly many times, disrespectful

Explore other reviews about Success Mortgage Partners

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

So far, as an employee, I feel valued, IT and support staff are quick to respond and highly knowledgeable, the company provides several resources including coaching opportunities, I feel the company listens to and reacts to concerns as needed (i.e. programs, guidelines, marketing). I personally appreciate the operations employees and their quick response, especially the underwriting team. I feel the company looks for more opportunities to say "yes" to scenarios where other companies would have declined the loan. The transparency I've experienced is appreciated and helpful, especially when marketing our services.

Cons

Health benefits are expensive, I'm not a fan of my deductible structure, no 401K match, but 401K investment, guidance, and support is available and helpful.

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