Does Summit Broadband pay their employees well?

According to anonymously submitted Glassdoor reviews, Summit Broadband employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Summit Broadband. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Summit Broadband?

48% of Summit Broadband employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Summit Broadband 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Summit Broadband?

Manager (4) , Technical Support Representative (4) , Customer Service Representative (3) , Account Director (2) , Cable Technician (2) , Commercial Technician (2) , NOC Technician (2) , Network Engineer (2) , TSR (2)

What are the pros of working at Summit Broadband according to real employee reviews?

"Good pay but that's it!" ((in 10 reviews)); "Good People to work with Team Oriented" ((in 4 reviews)); "Open door with upper management is a plus." ((in 3 reviews)); "good benefits" ((in 3 reviews)); "Growing rapidly offering lots of room for advancement." ((in 3 reviews))

What are the cons of working at Summit Broadband according to real employee reviews?

"Managers are by and large atrocious with minimal training." ((in 4 reviews)); "There is no work life balance." ((in 3 reviews)); "FAVORITISM in most places is handled by hr but unfortunately the hr director and the hr reps are lost and cant seem to understand that people feel offended when you choose a group of people for raises and promotions and events at restaurants." ((in 3 reviews))

What are the top reviewed Summit Broadband locations?

Orlando , Naples , Fort Myers , Bonita Springs , Cape Coral , Sanford

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Summit Broadband reviews

They lie to customers - Anonymous employee Summit Broadband Employee Review

1.0

Jul 30, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I could speak of

Cons

Horrible Service and speeds. Too many complaints to keep up with Constantly Short Staffed

Summit Broadband Response

We are sorry to hear about your experience, as we take all feedback very seriously to continue to improve. Summit Broadband works daily to bring the fastest internet service and speeds to customers in both Orlando and Southwest Florida. We always aim to provide timely and consistent communication to our customers and staff. Due to the critical need for an all fiber-optic network in both of these regions, we have experienced rapid growth. We work diligently to refill any open positions as quickly as we can, so that our team may continue to provide the type of service that has led to the following accolades: Fastest Internet Provider – Ookla Speed Test, Orlando Fastest and Highest Rated Provider Orlando and Naples – BroadbandNow.com 100 Top MDU Technology Providers – Broadband Communities Magazine Top 5 Technology Companies in Orlando- Orlando Business Journal 2017

Explore other reviews about Summit Broadband

5.0

Jul 18, 2026

Customer experience lead

Recommend

CEO approval

Business Outlook

Pros

Great to work from home

Cons

None, my career path has expanded like never before

1.0

Jul 16, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Laid back environment - No micromanagement

Cons

- Summit's fiber infrastructure is tiny compared to the other big players in this market - Pricing isn't competitive at all - The team for this market is way too large. You're already very limited with where you can prospect due to the size of the infrastructure, then you have people on your team who have been there for YEARS who have a ton of partners that send them leads. Add in the unrealistic pricing and the odds of you getting new sales to get anywhere near quota are astronomical.

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Jobs at Summit Broadband

Back Office Technician

Commercial Support Technician

Network Operations Center Supervisor - Overnight

Community Account Manager

Bonita Springs, FL

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Construction Coordinator

Orlando, FL

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They lie to customers - Anonymous employee Summit Broadband Employee Review

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