Avoid This Company - Anonymous employee Summit Broadband Employee Review

1.0
Mar 25, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever. Stay away or you will regret it.

Cons

This was the worst job experience I've ever had. If you are wondering about working in the store front, run away. You are servicing rich customers in the Naples and Fort Myers area that feel like they are entitled to everything. There is no work life balance. You will be working Saturdays and you will be working overtime, sometimes 6 day work weeks back to back. The customers are rude and management pretends to sympathize with you, but they don't care about you. I have never been micromanaged so much in my life. Management needs to be shuffled out. The processes you use for your job are not efficient. You will have to do the work of other departments as well as your own. The company is heavily influenced by the customers. If the customer is part of a condo association board or knows the C.O.O. then they can basically get what ever they want from the company. Look, long story short, avoid this company at all costs if you live in the Fort Myers, Naples area.

Explore other reviews about Summit Broadband

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great to work from home

Cons

None, my career path has expanded like never before

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Laid back environment - No micromanagement

Cons

- Summit's fiber infrastructure is tiny compared to the other big players in this market - Pricing isn't competitive at all - The team for this market is way too large. You're already very limited with where you can prospect due to the size of the infrastructure, then you have people on your team who have been there for YEARS who have a ton of partners that send them leads. Add in the unrealistic pricing and the odds of you getting new sales to get anywhere near quota are astronomical.

See reviews by: Helpful|Rating|Date|All