Does Summit Broadband pay their employees well?

According to anonymously submitted Glassdoor reviews, Summit Broadband employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Summit Broadband. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Summit Broadband?

48% of Summit Broadband employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Summit Broadband 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Summit Broadband?

Manager (4) , Technical Support Representative (4) , Customer Service Representative (3) , Account Director (2) , Cable Technician (2) , Commercial Technician (2) , NOC Technician (2) , Network Engineer (2) , TSR (2)

What are the pros of working at Summit Broadband according to real employee reviews?

"Good pay but that's it!" ((in 10 reviews)); "Good People to work with Team Oriented" ((in 4 reviews)); "Open door with upper management is a plus." ((in 3 reviews)); "good benefits" ((in 3 reviews)); "Growing rapidly offering lots of room for advancement." ((in 3 reviews))

What are the cons of working at Summit Broadband according to real employee reviews?

"Managers are by and large atrocious with minimal training." ((in 4 reviews)); "There is no work life balance." ((in 3 reviews)); "FAVORITISM in most places is handled by hr but unfortunately the hr director and the hr reps are lost and cant seem to understand that people feel offended when you choose a group of people for raises and promotions and events at restaurants." ((in 3 reviews))

What are the top reviewed Summit Broadband locations?

Orlando , Naples , Fort Myers , Bonita Springs , Cape Coral , Sanford

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Summit Broadband reviews

Toxic with great pay - Technical Support Summit Broadband Employee Review

2.0

Sep 12, 2021

Technical support

Recommend

CEO approval

Business Outlook

Pros

Pay Attendance policy Genesys/Purecloud system Customers can't just quit services because their HOAs are the actual contract holders

Cons

Toxic working environment PTO use limited to 2 people per day Constant outages Older account system compared to Comcast or Spectrum. Senior leadership supervises themselves Limited protections for regular staff if issues arise due to toxic environment. Diversity in the call center not in corporate leadership

Explore other reviews about Summit Broadband

5.0

Jul 18, 2026

Customer experience lead

Recommend

CEO approval

Business Outlook

Pros

Great to work from home

Cons

None, my career path has expanded like never before

1.0

Jul 16, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Laid back environment - No micromanagement

Cons

- Summit's fiber infrastructure is tiny compared to the other big players in this market - Pricing isn't competitive at all - The team for this market is way too large. You're already very limited with where you can prospect due to the size of the infrastructure, then you have people on your team who have been there for YEARS who have a ton of partners that send them leads. Add in the unrealistic pricing and the odds of you getting new sales to get anywhere near quota are astronomical.

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Jobs at Summit Broadband

Back Office Technician

Commercial Support Technician

Network Operations Center Supervisor - Overnight

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Toxic with great pay - Technical Support Summit Broadband Employee Review

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