Pros
5% Annual bonus, decent health benefits package.
Cons
There have been many changes within the last 5 years. You can be here 10 years in the same capacity before receiving any opportunity to grow or promotion. Technology is fairly outdated in comparison to other companies of the same size. Management is more focused on how to keep their providers happy by shutting them up when they whine as opposed to finding ways to meet ever growing technology needs that will overall keep the entire company progressive and simultaneously keep their them happy. Turnover rate is very high also. Since the original founder left, Management slowly but surely has gotten rid of those "originals" by forcing them out. It's been pretty obvious and overall about 80% of the department arent happy. All urgent centers are pretty much the same they are willing to hire ANYONE and I mean just ANYONE to be patient care representatives and it shows. The clinical operations team is completly clueless along with IT. No sense of direction or effective methods. These departments have more of a reactive versus proactive approach.