Middling pay, poor management - Field Service Technician SumnerOne Employee Review

3.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Given a lot of freedom day to day. Interesting technical work

Cons

Management has no interest in helping remote employees succeed.

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SumnerOne Response
4y
We appreciate you taking the time to leave us a review. SumnerOne sympathizes with their current and former employees regarding the many obstacles they endured in light of the pandemic. The pandemic was a major learning curve, that allowed us to open many doors for change. The success of our employees is extremely important to us and something that we value. Thank you again for your feedback.

Explore other reviews about SumnerOne

5.0
Nov 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Awesome company culture and family oriented

Cons

No cons at this time!

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SumnerOne Response
3y
Thank you for your review! We appreciate you taking the time to provide us with feedback!
1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I use to love this job. Now I just dread going to work. Too many clicks, and if you don't fit in, you will be an outsider. Its also nice to see many employees doing little to no work with no repercussions. The one place where nothing works should be the actual slogan.

Cons

I use to love this place. Then upper management changed, we lost a bunch of accounts. Employees have been fired right and left, or ran for the hills (they are the smart ones). They have events, but don't allow field technicians enough flexibility to get to them. You will be underpaid, watched like a hawk, and don't expect to get ahead. There are little to no opportunities to advance, and when there are, they are not posted for you to apply to them. Current management will pick and choose who gets a chance for the opening.

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