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      Sun Life

      Engaged Employer

      Sun Life reviews

      Cilque Here - Anonymous employee Sun Life Employee Review

      1.0
      Oct 3, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better-than-average benefits. Dental is the best around. Vision is also a terrific plus.

      Cons

      If you want to re-visit high school and its cliquiness, apply to SunLife. This is a highly political environment so advancement has nothing to do with skills, performance, or ability. Information is closely held even between co-workers. There is a tremendous atmosphere of CYA and sabotage. Departments do not work well together. Every trick in the book is used to withhold fair compensation.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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