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      Sun Life

      Engaged Employer

      Sun Life reviews

      Customer Service - Anonymous employee Sun Life Employee Review

      3.0
      Aug 25, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health and dental Benefits, Pension Plan with employer matching, weekends off, no night shifts, 10 days vacation per year, sick days, private desk,

      Cons

      micro management, strict daily schedules, very little contact/interaction with colleagues on the team because questions are put on an excel spread sheet which are answered at specific times,

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      5.0
      Apr 3, 2026
      Copy and print associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great work environment,

      Cons

      sometime layoffs, direct manger could know his people better

      1
      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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