Not a good company to start with. - Process Associate Sun Life Employee Review

1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

: Benefits and transportation facility. : good for those who are reap to benefits of their salary based on their past experience.

Cons

: limited exposure to insurance domain. : not much of a transparency between management and associates. : H.r dept. Really sucks.. its like they have hired a bunch of family members with no knowledge of h.r domain. : Growth opportunities for operations team member is not there. : no more a captive unit. : runs on cost cutting policy. : internal promotions are already decided within top level based on favouritism. : not a very good culture to be surrounded around.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

1
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