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      Sun Life

      Engaged Employer

      Sun Life reviews

      not bad for work life balance - Senior Manager Sun Life Employee Review

      3.0
      Feb 2, 2012
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance is the main thing - just about everyone is on the same wavelength about this, so it doesn't seem to vary that much by department

      Cons

      once you hit mid career, opportunities for advancement evaporate if you're at all ambitious, you'll have one foot out the door

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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