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      Sun Life

      Engaged Employer

      Sun Life reviews

      CUSTOMER SERVICE - Anonymous employee Sun Life Employee Review

      4.0
      Feb 28, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent company to work for. Great benefits.

      Cons

      Personal experience working hrs were very long. Salary increase low. Difficult to get promotions or move within corp due to leadership

      Explore other reviews about Sun Life

      5.0
      Oct 28, 2025
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance, Salary, Benefits

      Cons

      Communication channels are ineffective at times.

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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