Not a great experience - Small Business Sales Representative Sun Life Employee Review

2.0
Oct 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good vacation time

Cons

They have terrible management, people running the show when I was there had either no sales experience or no employee benefits experience. There was no such thing as an open door policy. Small fish, BIG pond feel. I will note there have been some management changes that I'm sure have resulted in a much better day to day feel since I left, but there's still a lot to be desired about the company.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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