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      Sun Life

      Engaged Employer

      Sun Life reviews

      One step forward two steps back. - Msr Sun Life Employee Review

      3.0
      Apr 4, 2019
      Msr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management is great. Good benefits for a single person. Great cafeteria. Work from home once you "earn it" Immediate day's off. The manager of your assigned manager is great. She will fight for you and is making a lot of changes to make the environment better.

      Cons

      Middle management (AKA your manager) is bad, like really bad. No guidelines for call reviews. Ok, so you have sick days, but you need to schedule them (Sounds Ludacris... I know) Thus, if you miss a day because you are sick, it will count as an unexcused absence and ohh boy... they'll remind you monthly.

      Explore other reviews about Sun Life

      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      Jun 25, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

      Cons

      Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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