Great Company until AEB takeover - Claims Sun Life Employee Review

3.0
Jul 14, 2019
Recommend
CEO approval
Business Outlook

Pros

It is about what can be expected from a corporate insurance company culture and work long. They are flexible for remote work and or managing work/life balance; management is open and approachable, bonuses (if you exceed your performance appraisal) are decent, the systems are workhorses and outdated; however the company is currently working on integrating all the old systems into one system by the end of the year

Cons

huge workloads which sometimes makes it difficult to balance work/life time, pay could be better. Those that work very hard and handle their case loads and do special projects do not seem to get promoted while others that are not great workers get promoted and/or given many chances and are not let go.

Explore other reviews about Sun Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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