Absolutely the most stressful and tedious job I've ever had. - Anonymous employee Sun Life Employee Review

3.0
May 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits. I'm talking about the call center here. Receiving calls and such.

Cons

Where to begin Overealistic expectations, apathetic managers, stressful environment, felt like slavery all over again.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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