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      Sun Life

      Engaged Employer

      Sun Life reviews

      Great company to begin an insurance career - Anonymous employee Sun Life Employee Review

      3.0
      Feb 23, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair compensation for the type of work, competitive benefits and vacation time, flexibility to work from home, friendly office culture

      Cons

      Difficult to advance, unrealistic deadlines and workloads, little attention to employee development, and stressful vacation planning because of lack of organization / coverage while out of the office

      Explore other reviews about Sun Life

      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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