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      Sun Life

      Engaged Employer

      Sun Life reviews

      Decent place to work - Anonymous employee Sun Life Employee Review

      4.0
      Aug 31, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work overall. Constant education and training. Good location. Frequest feedback through one-on-ones. Decent abount of time off.

      Cons

      To much work for the amount of staff. More should be done to reward less people doing more due to the economy.

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      5.0
      Jun 4, 2026
      Intake representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

      Cons

      Contract with VOYA ended and was not rehired with VOYA

      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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