Make up their own rules and only care about the client - Leave Specialist Sun Life Employee Review

3.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Work Life balance is great

Cons

FMLA rights were violated and HR and management doesnt care Clent has unreasonable expectations and management wont go to back for me Im expected to do things that my white counterpart wasnt expected to do when they had the position Few people of color in management positions Diversity and Inclusion isnt really practiced Same people get promoted or if you are white

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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