Too big to act so small - Middle Management Sun Life Employee Review

2.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Very open to remote work. Great products on offer (but the same as the competition - still, important products) Colleagues who are truly willing to help. Smooth transitions. Canadians are nice.

Cons

Poor management practices take a back seat to institutional knowledge, which is why leaders with tenure stay regardless of lack of skills. Managers who lead well make their own investment and commitment to leadership excellence, resulting in spotty experiences. Refuse to spend money on professional development or software to increase efficiencies. Prioritization of work non-existent, leading to reactive chaos.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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