Pros
Great benefits, paid vacation, paid holidays. Some branches are closed on Saturday so you may or may not have to work weekends. Getting to know your customers and help them when they are actually in need.
Cons
Where to start... Training is awful, you first have about 75 computer trading modules to complete. Then there is only three days of teller training where you learn how to use a system older than civilization and then you go observe someone for another few days. It's definitely a learn as you go and there are a lot of discretionary decisions that can be left up to each branch. If you need help you call India and hope to God you can understand the person who is doing their best to help. Sales, sales, sales!!! Customer service is supposedly top priority but you are required to sell or "help" the client. It is just like another big bank that was recently sued due to high pressure sales. Each year the bank makes it more and more difficult to meet goal. You are just a number and if you can't meet the goals they will coach you up or out.