Universal banker - Universal Banker SunTrust Employee Review

Cons- this company is old. The systems are old, so old they actually hurt the company. You cannot help clients how you want too because they don't have the systems in place to do anything quickly or efficiently. This company has attainable goals, as long as you're in the right branch, have a good manager teaching you he systems and "Suntrust way" if you don't you're going to fail. The teller system is almost 40 years old. Nothing is electronic or easy. The helpline is horrible. First you must go through prompt after prompt until you finally get ahold of someone and they might not even be helpful. This is as a customer AND employee. You can have long waits with clients during this process. They don't pay you what you're worth. Every other bank pays its employees more. I can't speak as to what their goals may be but Suntrust comes in at the bottom is what I have learned from my research. Also, if you get promoted don't expect a large increase either. I would not recommend this job or company to anyone.