3.0
Aug 1, 2017
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
SunTrust's culture is genuinely designed with the customer's best interest in mind, unlike other large banks. They base their entire approach around meeting clients' needs and moving them to financial confidence.
Cons
SunTrust has a strong tendency to bring in people from some of the largest banks in the world and adopt their approaches to increasing the bottom line, this unfortunately leads to the message of moving clients to financial confidence getting lost in the drive for ever higher sales numbers.