Horrible Management, largest turnover rate I’ve ever seen - Bank Teller SunTrust Employee Review

1.0
Nov 10, 2017
Recommend
CEO approval
Business Outlook

Pros

What SunTrust stands for I truly believe in. They give back to the community and I like their core values. The hiring process was easy. I enjoyed working with non-management because everyone who wasn’t a manager was down to earth. If you stick with it there are great opportunities for growth but that’s with any retail bank. I would suggest working at any other bank but this one.

Cons

Upper management is horrible in this region. Very out of touch with what it’s like in the day to day process of retail banking. They would expect unrealistic goals and give unrealistic advice on how to reach those goals. Upper management would stress out branch managers with these goals which would in turn make the branch managers just as unpleasant to work with. This is evident in the turnover rate, within my first 3 weeks working at SunTrust 2 people WALKED OUT of work and 2 more were fired for “sales related” issues.

Explore other reviews about SunTrust

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is very supportive and very easy going

Cons

Nothing to say, as I cherished each moment.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

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