Pros
Free account services and checks, health insurance, nice tellers to work with.
Cons
They tried to turn you into a sales person- too much pushing home loans, credit cards, overdraft protection, etc. They made us stay late one night a week or more if we didn't meet our goals and we had to cold call people at dinner time trying to see if they needed a credit card or would like to refinance their home through SunTrust. I thought this was such a turnoff and just the total wrong way to go about doing business. The whole night I pretty much just got to listen to people yelling at me to take them off our call list or ask why I was calling them when they were trying to eat dinner. Also the management was very inexperienced in their field b/c they moved out and never had management training.