Pros
SunTrust probably has the best on-boarding and training program in banking. The pay is relatively good compared to other banks, but that’s probably due to the terrible health benefits.
Cons
Politics, politics, politics... I can’t fault the whole company for the way things are run on the retail side. However, there is a horrible sales culture that rewards those who engage in the backstabbing and brown-nosing and the underhanded methods of obtaining business. They have set the sales goals so that the branch managers are in direct competition with everyone else in the branch which allows some to manipulate, trick or steal business with impunity. Furthermore, if you “speak up” about unethical behavior some managers will retaliate by actively hurting your reputation and make your life miserable from then on. They have an extremely high turnover rate due to this and other improprieties leaving many branches severely under staffed and with very low morale. The employees with integrity and ethics are usually left in the dust when it comes to career advancement so be prepared to trade your dignity and integrity to climb the corporate ladder.