I am so much happier now that I quit - Personal Banker SunTrust Employee Review

1.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

You meet some great people Learn a lot about finances

Cons

Managers here are terrible. My manager specifically was the worst. She wasn’t competent, and abused her power/position by going home early any chance she could. She didn’t follow certain companies rules and was occasionally disrespectful to employees. Cold calling. If you don’t like making high volume calls, don’t apply. Suntrust even has what’s called “call night” where you stay until 7pm calling people who have been called 100x before and don’t want to be spoken to. Sales goals here are almost impossible to reach but that’s all upper management cares about. With this BB&T merger, ppl are doing anything to reach goals Turnover here is awful. Don’t apply if you want job security.

Explore other reviews about SunTrust

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is very supportive and very easy going

Cons

Nothing to say, as I cherished each moment.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

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