Pros
SunTrust offers nice benefits to it's employees. We have several decent options for health insurance and the company matches up to 6% of your contributions to your 401(k). SunTrust also offers tuition reimbursement up to $5,500 per year in degrees related to banking. Employees also get 2 weeks paid vacation after 6 months and 5 paid sick days.
Cons
-Extremely micro-managed, you will have set expectations of at least x number of phone calls / appointments / "quality conversations" per day, and you will spend a large amount of time doing busy work related to those activities. -Computer systems are extremely antiquated. There are several programs that are DOS based (so old they don't even recognize a mouse!) that you will use on a daily basis. Most of the computers still run windows XP (which is no longer supported by Microsoft OR receives security updates!!). -Compared to competitors, SunTrust's banking procedures are very outdated. When you deposit a check, for instance, you have to wait for it to "clear". Most banks give their clients immediate availability on checks now. -SunTrust tends to hire employees at a competitive rate, but yearly raises are normally very low (0.5% - 3.0%) and internal promotions tend to be lackluster. I have seen (multiple times) the bank hire people with no banking experience at $7,000 - $8,000 per year more than current employees with years of experience. There have also been cases where lower-ranked employees earn more than higher-ranked coworkers, and I have even heard of one instance an Assistant Manager (with no banking experience) was offered a higher salary than the Branch Manager. The entire pay system is very arbitrary and lacks fairness/consistency.