Left hand doesn't know what the right is doing. - Financial Services Representative II SunTrust Employee Review

2.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Flexible with schedule Work with a great team at the branch level. Employee account with all the benefits

Cons

The culture is absolutely ridiculous. We're told not to focus on our sales goal, then reamed daily in emails showing everyone's points. They don't want you to focus on that but you'll be written up faster than your head can spin if you're behind. They are putting more focus on client conversations rather than results. This is of course causing teammates to fall short on goals. You're always looking over your shoulder with the numerous anticipatory hires on deck to take over if you screw up and get fired. They'll come up with arbitrary rules and only notify some people, which will ultimately get you in trouble without you even knowing what you did wrong. Employee morale is tanked. Even if you're blowing goals out of the water, you're not doing enough. Doesn't even make you want to work and produce because it's not good enough anyway. Crap definitely rolls downhill from upper management. Which ultimately falls in teammates lap. It's incredibly high stress to deal with this every day. I strongly do not recommend working here.

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5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is very supportive and very easy going

Cons

Nothing to say, as I cherished each moment.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

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