It got me to where I am now - Client Service Specialist II SunTrust Employee Review

3.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Consistent Salary, Benefits, "any monkey could do my job"

Cons

Was told that any monkey could do any of our jobs. Existed in an environment where all of my co-workers were in fear of losing their job. Goals and numbers existed purely for corporate because when it came down to it....the numbers would get fudged at the branch level so that people kept their jobs. Management did not care about your personal life. If you were sick they said work through it if you bothered to come in, if you didn't bother to come in the rest of the staff would have to struggle with short staff, no one was ever called in to cover.

Explore other reviews about SunTrust

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is very supportive and very easy going

Cons

Nothing to say, as I cherished each moment.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

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