Pros
After several minutes of intense thinking, I cannot think of a single pro for this bank. (This in the retail bank) Very few pros anymore. Once the bank cared about and wanted its employees to succeed. Once, the pay was fair and the goals were challenging, but reasonable. Senior Management's credo used to be "If we put something new on your plate, we will take something else off it." Those days are gone. Now, the culture is very sales driven, and operates on a wishy-washy wannabe Bank of America model. Employees are under constant stress and are fearful for their jobs.
Cons
Near-impossible sales goals are compounded by arbitrary "points" system that sets very high monthly/quarterly goals, but each individual sale earns very small points. Management wants big volume of high-dollar, high-net worth customers that do not grow on trees. In addition, bonus compensation for personal bankers & branch managers is controlled by the Area Manager, who decides how much each person receives. For example, if a sales person earns a $1000 bonus, $700 of that - 70%! - goes into a pool that the AM can divide up however they choose. This system encourages favoritism and brown-nosers. Advancement is scarce, once a person reaches a "senior" personal banker level, there are few opportunities to move into management. Once a branch manager, you will stay a branch manager. There is zero movement to senior management at all. Senior managers (area manager level and higher) are ALWAYS recruited from other banks. Branches are run on skeleton crews as a matter of policy. Endless, pointless meetings and conference calls will eat at your soul. Every interaction between employees is dictated by a form that must be filled out, and discussed to death. Benefits are junk. Over-priced medical with poor coverage. 401k matching is laughable. Pay is lowest among is competitors. Typical branch manager (in my part of the world) will earn $45-$55k, while competitor banks offer $65-$75k and up for the same job.