Pros
Good compensation package, decent salary, good 401K choices, good training program
Cons
Extremely sales driven, the Consulatative Client Conversation Guide is horrible, forces clients to sit and endure questions and info that they are not interested in, when they tell you they arent interested then you are to "Corral" them to find out why they are not interested , followed by giving them more info on why the are wrong and should be interested in whatever product/service you are selling. Basically badgering the client to take the product/ service and if they still refuse then call them back 2 days later to hound them again, if she a no call back in 3 weeks, if still a no call back in 60 days. Make sure the CCG is filled out and filed correctly, make sure you update the Opportunity log with this info and save it, then report all numbers at the end of the day on the share drive. Didnt get enough points for the day, then obviously you didnt badger enough clients! Oh and now theres Lobby Leadership! GEt out in the Lobby welcome clients then FORCE them into an office with a personal banker who then badgers them into some product/service they DONT want or need. If the client tries to get around you, then FOLLOW them to the kiosk or teller line and continue talking to them until you can get them into an office. UGHHHHHHHH I am sick to death of this! Goals are out of reach and unattainable. Staff is stressed to the max. No matter how much you do it is never good enough! Weekly call nights until 7 pm is crazy. This takes away from family time and honestly all we are doing is aggrivating our clients. They dont like to be called after a long day at work when they just got home and are trying to have family time. These calls are a waste of time and energy!