Loved the vision but the culture did not support their stated values. - Branch Manager SunTrust Employee Review

2.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Dedicated and caring team members at branch levels that make an effort to give top customer service and meet goals.

Cons

Its all about the numbers. Mgr in our area showed no concern for employees and caused chaos for others. Turnover extremely high. It has hurt this banks rep in the community. Current employees not given opp to advance into mgmt role while hiring others with no banking experience. It shows when mgmt doesnt believe in their staff.

Explore other reviews about SunTrust

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is very supportive and very easy going

Cons

Nothing to say, as I cherished each moment.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

See reviews by: Helpful|Rating|Date|All