In-Store rep. - Financial Services Representative SunTrust Employee Review

3.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, in-stores work some holidays get paid time and a half. Upgraded software makes life easier when applying for loans/accounts etc...

Cons

In-stores get many responsibilities such as teller/FSR work, get paid very little. One month you would exceed your sales goals and receive praise, if you are having a bad month management jumps down your neck. They tell you to follow certain policies and to treat every client equally, yet wealthier clients are given exceptions and you are seen as the bad guy for doing your job. Hours at in-store would be great if compensation was increased. Enjoyment of job depends on manager, some managers are more strict than others.

Explore other reviews about SunTrust

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is very supportive and very easy going

Cons

Nothing to say, as I cherished each moment.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

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