A good place to start - Financial Service Representative SunTrust Employee Review

3.0
Sep 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Great place to start and learn the basics. The training is extremely helpful and allows you to learn the business and the trade. It takes some time once you learn the basics to advance to higher areas in the institution because of the lack of positions available and also the assistance and help of the immediate management in your personal achievement and adavancement. SunTrust is a very conservative bank, so the job outlook is strong, but the pay is definitely not what the market and competeitive industries are working with. I'm happy because I've learned a greeat deal about the industry as a whole but am looking elsewhere for advancement opportuinites.

Cons

Not much room for advancement and the pay isn't competitive across the industry. The average time required in a position with a financial industry is 6 months where SunTrust places a committment of one year in a position where you may not be as happy as you thought you were. They merit increases do not keep up with the cost of inflation on a yearly basis and the bottom line is the sales that you complete, not the customer satisfaction. There is more emphasis on what can you do for SunTrust as opposed to what can Suntrust do for me?

Explore other reviews about SunTrust

5.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is very supportive and very easy going

Cons

Nothing to say, as I cherished each moment.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

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