rough place to work - Dispatcher Sunbelt Rentals Employee Review

1.0
Mar 30, 2019
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck and benefits. Coworkers can be fun. Excellent choice if you are single and can give your entire life to the company and if you are in an area where the drivers and mechanics are union.

Cons

They give no training.I was never given a chance to complete my on boarding. I am expected to be on call 24/7, which they neglected to tell me until they handed me a cell phone on my first day. Store managers constantly make there own rules and then cook books so corporate thinks they are doing amazing, and the district higher ups know about all this. I am surprised they still have a customer base with the just say yes mentality, they promise so much to the customers face and then the individual stores can not deliver that. No one thinks with realistic expectations since if your not a sales person or higher up manager you are treated like a piece of rental equipment, not a human.

Explore other reviews about Sunbelt Rentals

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with lots of opportunities.

Cons

Some time is seems like management does not care.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The local teams doing the work in the branches are the only team members that make it a positive experience.

Cons

Senior field leadership and it's byzantine hierarchy is filled with matrixed leadership jobs for people who have been good soldiers with long tenure. They don't know anything about the actual work at the branch level or in the markets. Often they spend thousands at meetings in hotels and at bars in the evening which is extremely unprofessional. These same individuals press their political advantage to make sure the people they don't like get dismissed or marginalized and often move people into leadership to virtue signal DEI values. C-suite has been lost since 2021. Budget forecasting, fleet planning, and execution has been weak and lacks strong leadership position. Geographic territories don't make any sense and regions are oddly divided up based on tenure loyalties and not the needs of the business. Senior leadership can be counted on to work Tuesday - Thursday but have no problem asking front line employees to diminish their salary with 60 hour weeks, and pointless Saturday shifts.

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