top heavy, best used as a stepping stone to a better career - Field Service Technician Sunbelt Rentals Employee Review

2.0
Feb 11, 2021
Recommend
CEO approval
Business Outlook

Pros

plenty of work on many kinds of equipment, good benefits, lots of PTO with long tenure. easy to bond with co-workers over shared misery.

Cons

huge disconnect between upper management and field personnel. absurd budget practices with unrealistic expectations. branches fight with each other for revenue due no unity as a company. culture breeds laziness and causes motivated employees to burn out quickly and move elsewhere. no continuing training for mechanics on new types of equipment, and a general unwillingness from management to adapt new diagnostic and maintenance practices especially if it costs more money. more inclined to outsource or sublet repairs if it means they can save money on payroll by hiring mechanics that are either inexperienced or unwilling to take on the tasks.

Explore other reviews about Sunbelt Rentals

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with lots of opportunities.

Cons

Some time is seems like management does not care.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The local teams doing the work in the branches are the only team members that make it a positive experience.

Cons

Senior field leadership and it's byzantine hierarchy is filled with matrixed leadership jobs for people who have been good soldiers with long tenure. They don't know anything about the actual work at the branch level or in the markets. Often they spend thousands at meetings in hotels and at bars in the evening which is extremely unprofessional. These same individuals press their political advantage to make sure the people they don't like get dismissed or marginalized and often move people into leadership to virtue signal DEI values. C-suite has been lost since 2021. Budget forecasting, fleet planning, and execution has been weak and lacks strong leadership position. Geographic territories don't make any sense and regions are oddly divided up based on tenure loyalties and not the needs of the business. Senior leadership can be counted on to work Tuesday - Thursday but have no problem asking front line employees to diminish their salary with 60 hour weeks, and pointless Saturday shifts.

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