You can be easily overlooked since it is such a big company. No one will care about your tenure or how much experience you have under your belt
If you work out in the field do not expect the support office to be "supportive". Most don't know what they are doing or just show little interest in helping. Don't expect timely (or none at all) responses if you reach out to some departments
CRM they use called Wynne is extremely outdated and not user friendly
Don't expect a lot of growth with this company especially if you don't have good connections with a higher up. You'll be expected to stay put until someone quits, retires, leaves, or gets fired
The corporate office does whatever they want at any time. They will roll out new things for the field just to keep up with competition. No guidance or instructions all learn on the fly.
If you do not enjoy customer service DO NOT TAKE A JOB IN THE FIELD.
Depending on certain situations there can be a disconnect between inside sales, outside sales, and service. Each department is told different procedures and it will feel like no one is on the same page and nothing gets resolved. The issues get repeated.
Certain accounts get away with way too much as far as billing and credit issues go and no one takes the time to investigate what happened before issuing a credit.
Pay is not much for inside sales and benefits aren't that great
