horrible management, never genuinely listens to concerns. - Service Manager Sunbelt Rentals Employee Review

1.0
Apr 15, 2023
Recommend
CEO approval
Business Outlook

Pros

okay pay decent benefits good team at PC

Cons

Lack of communication with employees, which has lead to many miscommunications and wrongful disciplinary action. Too many managers in upper management coming up with unrealistic ideas for day to day operations. Never actually talk about individual problems they just write you up and assume you know why. Extremely against LGBTQIA+ people, which has lead to possible wrongful terminations.

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Sunbelt Rentals Response
3y
Thank you for taking the time to share these thoughts. We are constantly looking for ways to better communicate with our team members and your feedback supports how important these efforts are. In regard to your comments about discrimination and possible wrongful terminations, Sunbelt is an equal opportunity employer that prides itself on providing a workplace that is safe and welcoming to all, including our LGBTQIA+ team members. Please consider contacting our HR Department at 866-573-6246 to provide more details about these allegations so we can investigate your claims. Our policies expressly forbid retaliation against anyone for filing a complaint and you are more than welcome to remain anonymous if you prefer. We hope to hear from you and, again, appreciate you for sharing your concerns.

Explore other reviews about Sunbelt Rentals

5.0
Jan 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay and voice is always heard.

Cons

Work life balance could be a little better.

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Sunbelt Rentals Response
5mo
Thank you for this 5-star review! We appreciate your feedback and hope you continue to grow with us. Thank you for all you do!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The local teams doing the work in the branches are the only team members that make it a positive experience.

Cons

Senior field leadership and it's byzantine hierarchy is filled with matrixed leadership jobs for people who have been good soldiers with long tenure. They don't know anything about the actual work at the branch level or in the markets. Often they spend thousands at meetings in hotels and at bars in the evening which is extremely unprofessional. These same individuals press their political advantage to make sure the people they don't like get dismissed or marginalized and often move people into leadership to virtue signal DEI values. C-suite has been lost since 2021. Budget forecasting, fleet planning, and execution has been weak and lacks strong leadership position. Geographic territories don't make any sense and regions are oddly divided up based on tenure loyalties and not the needs of the business. Senior leadership can be counted on to work Tuesday - Thursday but have no problem asking front line employees to diminish their salary with 60 hour weeks, and pointless Saturday shifts.

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