They could do better. - Partner Success Associate Sunbit Employee Review

3.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastic coworkers - they have a knack for hiring awesome talent. Great product - they are delivering a product every employee believes in. Flexible work hours - there is the option to work outside the traditional 9-5. Highly innovative company, exciting opportunities to grow if you're on the right team. A genuine desire to be a good place to work.

Cons

Old-school management style in a majority of departments. No pay transparency or clear understanding of why people are paid more than others. Flat corporate structure, short promotional ladder Vague D&I mission, clearly not a focus for the company

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Sunbit Response
2y
Your opinion matters, and we really appreciate you taking the time to provide this feedback.

Explore other reviews about Sunbit

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Cons

Not a place to be lazy

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- not stressful if you are used to a call center setting - mindless work

Cons

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

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