Talented People, Inconsistent Leadership - Anonymous employee Sunrun Employee Review

1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sunrun has many talented employees who care about the work, the customers, and the teams around them. I worked with people who were committed, knowledgeable, and willing to help solve difficult problems in a fast-moving industry. The company can provide opportunities to learn solar operations, work across different departments, and gain experience in a business that has gone through a lot of change

Cons

After many years with the company, I can no longer recommend it as a place to work. In my experience, the culture became increasingly political, inconsistent, and stressful. Accountability did not always feel evenly applied across leadership, and employees noticed when some people appeared to receive protection or second chances while others were held to a much harsher standard for smaller mistakes. Recognition was also limited, and feedback often leaned negative, which made many employees feel discouraged and undervalued. The constant uncertainty from reorganizations, layoffs, and changing expectations made it difficult to feel stable or confident in the company’s direction. The “solar coaster” is real, but the lack of trust and consistency made it harder to stay motivated. Communication from leadership did not always align with what employees were experiencing, and over time, this damaged morale. Sunrun still has a lot of good people, but the culture needs serious work before I could recommend it again.

Explore other reviews about Sunrun

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility In Terms Of Taking Time Off, clocking in/out Great Base Salary, Especially For A Sales Job Friendly Manager and Team

Cons

Poor Communication Lengthy Unnecessary Training Unrealistic Sales Goals No Employment Guarantees They started cutting hours when sales quota wasn't met

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

See reviews by: Helpful|Rating|Date|All