Rotting From The Head - Engineer Sunrun Employee Review

1.0
Jul 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Philz Coffee in the kitchen. Nearby Embarcadero BART/MUNI station and bus stops. Non-management tends to be friendly, helpful, and very intelligent. A lot of great ideas are discussed, even if they are never actually implemented. The company is doing a good thing for the US and the customers. Nice neighborhood for shopping/eating outside of work.

Cons

Executives are inexperienced at best, completely inept and self-destructive at worst. Bureaucracy is everywhere except where it is needed, drama and intrigue plague management, and most of the valuable employees have work piled to the heavens while hordes of inefficient and largely pointless consultants and contractors do nothing or make life harder for the full time employees. There is no project management, so no one's time is valued. Projects are either forced to be released on-time despite being unready/untested or are put off forever because no one organizes the manpower to get things done. At any given time, six groups will be working on the same thing from different angles and duplicating work or working against each other. Code review is sparse at best and a joke more often than not. The company is, in reality, half loan agency and half software company. However, management treats it as a sales and advertisement firm. This means that the three most valuable departments (Engineering, IT, and Finance) are often the least listened to and supported. Meanwhile, Sales and Marketing are kowtowed to at every opportunity. Non-management that try to organize or manage are shut-down and cut off at the knees. Management that overstep their bounds or meddle in other departments are promoted to Director and VP level. Management is often hired from the outside, rather than promoting those who have risen to the challenges internally. The recruiting page on the web-site is full of inaccuracies. "Fun days" are all but eliminated now, replaced by mandatory offsite meetings. Current benefits are hardly competitive. Stock for new employees is minimal if it is offered at all. Pay is barely competitive below senior management level. Employee opinions are rarely solicited, instead decisions are made behind closed doors by the elite few and handed down as mandates. In short, a nightmare for anyone below senior management.

Explore other reviews about Sunrun

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility In Terms Of Taking Time Off, clocking in/out Great Base Salary, Especially For A Sales Job Friendly Manager and Team

Cons

Poor Communication Lengthy Unnecessary Training Unrealistic Sales Goals No Employment Guarantees They started cutting hours when sales quota wasn't met

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

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