Pros
Friendly Co-workers, eco pass provided
Cons
Work-life balance is non existent. I accepted the PC role despite the extremely low pay, because I wanted to apply my energy to a company making a difference. Unfortunately I was quick to learn this is like any other corporate giant that underpays and undervalues its employees, and the CEO is celebrated on the Forbes 40 under 40 list. While the work is extremely easy and repetitive, a combination of an enormous workload (150-200 projects at a time), the sales teams running rampant, the expectation for PC's to field inbound calls for customers outside their own project load, and the companies consistent demand for overtime makes the job unreasonable. Paid time off is extremely limited and when requested, management pressures you to work overtime instead of taking time off. After making numerous attempts to suggest process and quality improvements, I have given up after receiving no replies at all. There is not a Project Manager role, so all PM duties fall on the PC, along with all other process gaps that the company refuses to acknowledge. While the company claims to be customer and "human" focused, it is clear through managements tunnel vision communication that customer service is only a pain they have to deal with, and the customer is just a kilowatt of energy they can profit off. There is no quality control or accountability for the sales teams, so PC work largely consists of cleaning up the mess created by the negligent sales teams.