Pros
Heroic mission: democratizing clean energy and breaking dirty-utilities' monopoly Brain trust: Extremely impressive staff, mega-horsepower IQ-wise. Creates a fantastic high performance work environment. High energy, high ideals: The success of this company and industry (solar service/PPA financing arrangements for middle-class homeowners) means the survival of the planet and the financial stability of ordinary homeowners. No, that's not over-stating the case. The staff reflects that. Self-reflection: they put a good deal of time into rethinking and reorganizing how the company works. The all-staff training boot-camp was time and resource intensive and worth every dime/minute. Some departments had the tightest interpersonal cohesion I've seen anywhere. Some of the execs have deep commitment to their staff's development and happiness.
Cons
Overworked/overstressed: not unusual to witness nervous melt-downs from staff inability to complete all their tasks. Work loads even for these thoroughbreds were off the charts. The curse of the blessing of rapid growth, but a real life-quality issue. Growth pains (and it is **fast** growing!) and accompanying cracks and challenges were often attributed/scapegoated to individuals, rather than acknowledged as system faults. Historically there's been quite a bit of quittings and firings that a more mature, experienced company could have avoided, in my opinion. Lack of experience: youth valued over experience. lots of reinvention of the wheel. Would benefit from hiring more experienced, battle-hardened gray-hairs. And respecting the ones they have. Juvenile office culture: weekly enforced sales-cheers with floor pounding to annoy the building neighbors, egg-eating contests, colleagues acting as if you are asking to copy their homework when soliciting their input on a group or interdepartmental project. Endless noise and interruptions -- idealization of extroverted, open-space plan. Subsequently most staff fight to carve out quiet space to think. My favorite day at Sunrun was a holiday when only 6 of us were in office. It was actually possible to think. Heaven. In sum: If you need quiet to think and produce, think twice about this workplace.