Great vision and CEO, but toxic management in Engineering and Product Management - Anonymous employee Sunrun Employee Review

1.0
May 2, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the first few months I was in love! Lynn is a super lady and excellent leader and visionary. I've devoted my career to the industry and Sunrun seemed like the place to be, at first. The overall vibe is very good and they have some super people who work very hard and have a great attitude. Their fleet operations management is excellent.

Cons

Unfortunately they've hired and retained some really bad management in Engineering & Product Management. Despite a ton of negative feedback on Employee Satisfaction Surveys (mine and others I talked to), the same toxic people are still there doing the same things six months after I left. This has led me to believe that upper management doesn't care as long as the trains run on time. They have lost a lot of good people and they seem to be rationalizing it instead fixing the problems. I'm amazed at the amount of negative feedback on this site, considering the apparent state of denial (or apathy) of upper management. Do they read any of this stuff??? You wouldn't know it from working there. Lynn once said in an all hands (paraphrased) -- "You may notice a lot of people leaving the company. What we're doing is hard. Some people will burn out." Well, I have to say that management there is intentionally making it harder than it has to be and they're losing a lot of good people as a direct result.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility In Terms Of Taking Time Off, clocking in/out Great Base Salary, Especially For A Sales Job Friendly Manager and Team

Cons

Poor Communication Lengthy Unnecessary Training Unrealistic Sales Goals No Employment Guarantees They started cutting hours when sales quota wasn't met

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay per hour isn’t bad and you just kind of walk around the store and no one from the company will really check up on you besides whoever else is scheduled with you

Cons

Such a disorganized company. The stores you get sent too is based on your address I had put a different home address for personal reasons and explained I actually lived somewhere else said they’d made accommodations, they lied and didn’t even though they could’ve. They change their standards whenever they want I got fired because of a requirement they changed mid employment, I was making the requirements that was told to me when I first got hired but after a month they decided to change it and let me go the same day because I “wasn’t meeting that requirement” when it literally was just made up. So many pointless meetings everyday where they just repeat the same stuff everyday. The only successful people at this position are people who constantly harass customers in the store and so many people would get banned from certain stores due to complaints but the company will not punish them or anything if anything they almost encourage this behavior. Do not work for this company they’re a scam. They say they offer a “rate reduction” program to homeowners but it isn’t, they just want to get people trapped in a long contract for years that they just keep raising prices. They are not an honest company. The hours are terrible it is mandatory that you work every weekend and they make it a huge deal if you try to take it out saying you can get written up for it.

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